Payment

By direct debit or cash. Bank details will be provided upon commencing walks. With short term walks/pet minding payment must be made in full prior to start of service. With regular weekly walks direct debit must be setup on the Monday of each week. If paying by cash, payment should be made on first walk of each week.

Cancellations

"Johnny Dog Walker" is generally flexible with changing/cancelling/adding walks. Simply call or text and we can work something out.

Damages

Whilst the carer takes all due care & precautionary measures, should your pet/s cause any damage to any persons / property you will be held responsible and personally liable for all repairs/damages.

The Carer

We reserve the right to refuse or cancel a booking/s at any time, with any animal/s, on any grounds. Should a booking be cancelled under these circumstances all monies paid in advance will be refunded for those days for which services have not been provided.

Unforseen Circumstances

The owner agrees to cover all costs in relation to, but not limited to, taking your pet to the veterinary clinic, employing the services of a locksmith to gain access to your property, retrieving a pet at large. The owner agrees that "Johnny Dog Walker" has the right to use their discretion in relation to engaging any services in your absence and to invoice you accordingly.

Privacy Statement

"Johnny Dog Walker" guarantees that any information you provide us with will be kept confidential and will not be shared, sold or exchanged with any business or individuals not associated with "Johnny Dog Walker". We may however disclose any information about you and your animal/s to a law enforcement agency or regulatory body should we be required by law to do so.

Waiver and Release of Liability

The undersigned releases "Johnny Dog Walker" and its employees and agents, from all liability and indemnify “Johnny Dog Walker‘ from any and all claims of every kind and nature whatsoever, arising directly and indirectly from my pet(s) participation in activities or use of service, including any legal claims and medical expenses.